Bank of America Enhances EricaAssist with Generative AI to Help Employees Resolve Client Needs Faster
New AI capabilities deliver relevant insights in seconds, helping employees provide more personalized client service in real-time Key takeaways More than 18,000 employees use EricaAssist as a human-assisted AI agent to help serve clients. New Generative AI (Gen AI) capabilities deliver...
New AI capabilities deliver relevant insights in seconds, helping employees provide more personalized client service in real-time Key takeaways More than 18,000 employees use EricaAssist as a human-assisted AI agent to help serve clients. New Generative AI (Gen AI) capabilities deliver...
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